CHOOSZ
Binary Deck
Binary Deck
Specifications
Specifications
Delivery & Returns
Delivery & Returns
Delivery
1. What does shipping cost?
Free worldwide shipping.
2. How long does delivery take?
Orders are usually processed within 1–2 business days. Estimated total delivery times are:
Asia: 4–8 business days
Oceania: 5–10 business days
Europe: 4–8 business days
The Americas: 6–11 business days
Return & Refund Policy
Eligible products may be returned within 30 days of delivery. We currently do not offer direct exchanges.
For change-of-mind returns or returns for reasons other than a fault or defect, the customer is responsible for return shipping, customs duties, and related costs.
The watch, packaging, and included materials must be returned unworn, unused, and in good condition.
If you have any questions, please contact us.

See Who’s Wearing CHOOSZ
Original watches, worn in the real world.
LOVED BY CUSTOMERS IN 10 COUNTRIES
Our Reviews

Independent British watch brand
About CHOOSZ
CHOOSZ is an independent British watch brand created by a small team in London. We design art watches with ideas, character and stories of their own.
Through original collections and collaborations with illustrators worldwide, we turn creative perspectives into distinctive, wearable pieces—watches made to feel anything but ordinary.
FAQ
What are the delivery times?
Shipping: Your order is usually prepared and shipped within 24 to 48 hours.
Delivery: Estimated delivery times after shipping:
Asia: 3-5 business days
Europe: 3-5 business days
Oceania: 4-7 business days
Americas: 5-8 business days
100% FREE standard delivery — with no minimum spend for supported destinations.
Tracking included: You will receive your tracking number by email as soon as your order ships. Tracking updates may take 2–3 days to appear.
How can I track my order?
As soon as your order ships, you will receive an email with your tracking number. Please check your spam folder if you don't see it.
Tracking updates may take 2–3 days to appear — this is normal while your parcel enters the carrier network.
No tracking update 10 days after dispatch? Email support@choosz.com with your order number, and we'll check it for you.
How do I make a return?
Not satisfied? You have 30 days after delivery to request a return.
Conditions: The item must be unworn and unused, with all tags, protective films, accessories, and original packaging.
Return shipping: For change-of-mind returns, return shipping is your responsibility.
Refund: Once your return has been received, inspected, and approved, your refund will be issued to the original payment method within 10 business days.
To request a return, email support@choosz.com with your order number. We'll send you the return instructions.
Can I change or cancel my order?
Email support@choosz.com as soon as possible with your order number and the change you would like to make.
We'll do our best to help, but changes or cancellations cannot be guaranteed once order processing has started.
If your order has already shipped, you may request a return within 30 days after delivery.
Is the payment secure?
Secure checkout: Payments are processed securely through Shopify's checkout system.
SSL encryption protects your payment information during checkout.
Accepted payment methods: American Express, Apple Pay, Diners Club, Discover, Google Pay, Klarna, Maestro, Mastercard, PayPal, Shop Pay, UnionPay, Visa, and other methods shown at checkout.



